General Terms and Conditions

1. An agreement,is only binding if expressly accepted by ATRS in writing by means of signing the agreement. Cancellation of the signing is possible until 5 days after signing at the latest. Any advances paid will not be refunded in this case. If the cancellation follows after 5 days, a fixed compensation of 50% of the signed agreement will still be charged.

2. The buyer must ensure that the services can be delivered by ATRS in a normal and safe way at the agreed place and time, and thus ensure among other things the accessibility of the place of visit. If this condition cannot be met, the purchaser must pay a fixed compensation for each waiting hour that the services cannot be carried out.

3. The purchaser must immediately check the report of the services provided. Any defects must be notified to ATRS by e-mail as soon as possible and at the latest 15 calendar days after delivery. Complaints due to hidden defects do not suspend the payment obligation of the buyer.

4. ATRS shall not be obliged to pay any damages whatsoever resulting directly or indirectly from services provided by them except in case of gross negligence or wilful misconduct. The liability of ATRS is in any case limited to the invoice value of the services provided. In no event shall the Seller be liable for any indirect loss such as, but not limited to, loss of revenue, loss of contracts, cost of capital, limitation of return or any other loss or consequential loss, whether to the Buyer or to a third party.

5. Unless expressly agreed otherwise in writing, the invoice shall be payable within 15 calendar days of the invoice date. In the event of non-payment of all or part of the price, the outstanding amount will be increased, ipso jure and without any notice of default being required, by an annual interest of 12% and a fixed compensation of 10%, with a minimum of 150 EUR. Any non-payment shall render the outstanding invoices payable and entitle the seller, after notice, either to suspend any future deliveries or to cancel the agreement, without prejudice to the seller’s right to compensation.

6. If the Buyer fails to comply with its contractual obligations, ATRS has the right, after notice of default, either to suspend its obligations or to terminate the contract without judicial intervention, if the notice of default is not acted upon within eight working days, or not expediently, without prejudice to the right to damages.

7. All our agreements are governed by Belgian law. Any disputes arising in connection with this agreement may only be brought before the courts of Brussels.